News & Views

[VoIP FAQ] I can hear myself speak on VoIP phone calls

As you’d expect, we get our fair share of support calls, they range from queries on how to check voicemail and change callflows, all the way through to questions about dialling internationally and porting numbers. What we notice, is that some questions are more common...

Toll Fraud Costs Us £4bn a Year

Toll fraud costs this country almost £4 billion a year. That is 10 times the cost of credit card fraud [in no small part due to the switch to chip and pin]. It’s a combination of wasted time for businesses, stress and hassle for consumers and people who are victims of...

[Podcast] Perfecting The Sales Call

Today we’re going to be talking about perfecting the sales call. I’m Simon Higgs, Business Development Assistant, on the line we have Paul Ward who’s our Sales Director, and Adam Rhoden who is our Business Development Manager. Paul, do you want to give a quick...