[VoIP FAQ] How do I move my existing number to a new phone system

by | Jul 27, 2016 | Technology, VoIP, VoIP FAQ

As you’d expect, we get our fair share of support calls, they range from queries on how to check voicemail and change callflows, all the way through to questions about dialling internationally and porting numbers.

What we notice, is that some questions are more common than others. We thought we’d take a few minutes to give a quick run-down of some of our most commonly asked communications questions, to help you out of any potential VoIP pickles!

How do I move my existing phone number to a new phone system?

If you decide you want to change your phone provider, you’ll likely want to keep your existing number – after all, this is probably the number that all of your clients and suppliers know.

Once you are the subscriber to a specific number, if you want to change provider your existing provider has to allow you to move your number(s) with you. So if you decide to move providers and want to keep your phone number, you should talk to your new provider about porting your existing number(s) to them. They’ll make sure they have the porting agreements in place with the host of your number(s) to ensure they are portable to them, and take control of the process.

VoIP FAQ’s are answered by our in house problem solver extraordinaire, Kate Lacey. Say hi Kate!

[What? You were expecting a dude in a grey hoodie? #girlpower]

Have a VoIP question for Kate? Drop her a line: [email protected]